Delivery to every Iraqi governorate✦Cash on delivery, and you can check your order first✦Warranty of up to 2 years✦
سيلا بلس

Shipping & exchange

Delivery across Iraq1 to 3 working days; the fee depends on the governorate
Cash on deliveryCheck it with the courier before you pay
Defective items exchangedDefective or wrong items are exchanged within 2 days of delivery, free when handed to the courier before they leave
Warranty by brandKeep the receipt, box and warranty sticker

Warranty & exchange terms

Please read these terms before you buy, so we can help you faster when needed.

  1. 1

    Please keep the original receipt, the box and the warranty sticker on it; they are needed for a warranty claim.

  2. 2

    The warranty covers manufacturing faults only. It does not cover breakage, scratches, misuse, water or burn damage, tampering, or using unsuitable chargers and accessories.

  3. 3

    If the product arrives with specifications different from those stated at sale, tell us before using it or within 2 days of receiving it.

  4. 4

    A defective product, or one that does not match its specifications, is exchanged for a working one.

  5. 5

    If the product does not match its specifications or has a visible problem on delivery, hand it back to the same courier before they leave so it can be exchanged.

  6. 6

    If the product was received and the courier has left, and an exchange is requested later within 2 days of delivery, the customer pays the exchange delivery.

  7. 7

    Exchanges are for defective products or products that do not match their specifications, so please read the product's specifications before buying.

  8. 8

    The working guarantee means checking the product on delivery or within 2 days of receiving it; it does not cover long use or faults that appear later.

  9. 9

    For a warranty claim, return the product with all its accessories and its original box, if any.

  10. 10

    If a manufacturing fault is confirmed, the product is repaired, exchanged or compensated, case by case, according to the warranty policy.

  11. 11

    The warranty does not cover products showing breakage, deep scratches, cut wires, a damaged charging port, liquid marks, or opening or repair by an unauthorized party.

  12. 12

    Consumables and accessories that wear out with daily use are not fully covered, unless the fault is clearly a manufacturing one.

Warranty by brand

2-year warranty
70mai70maiAdonitAdonitAnkerAnkerBUGANIBUGANIBelkinBelkinBlack & DeckerBlack & DeckerCellularlineCellularlineDreameDreameHavitHavitInfinixInfinixJBLJBLMarshallMarshallMcdodoMcdodoMomaxMomaxMonsterMonsterOraimoOraimoPanzerPanzerPhilipsPhilipsRealmeRealmeRockRoseRockRoseSamsungSamsungZaggZaggtomtoctomtoc

Unbranded products: working check on delivery only

Warranty

Delivery fees

  • Baghdad5,000 IQD
  • Basra5,000 IQD
  • Nineveh5,000 IQD
  • Erbil5,000 IQD
  • Sulaymaniyah5,000 IQD
  • Duhok5,000 IQD
  • Kirkuk5,000 IQD
  • Najaf5,000 IQD
  • Karbala5,000 IQD
  • Babil5,000 IQD
  • Anbar5,000 IQD
  • Diyala5,000 IQD
  • Salah al-Din5,000 IQD
  • Wasit5,000 IQD
  • Maysan5,000 IQD
  • Dhi Qar5,000 IQD
  • Muthanna5,000 IQD
  • Qadisiyah5,000 IQD
  • Halabja5,000 IQD

FAQ

How long does delivery take?+

We deliver to every Iraqi governorate within 1 to 3 working days.

How much is delivery?+

The fee for your governorate is shown in the delivery fees table above and at checkout.

How do I pay?+

Pay cash on delivery, and check your order with the courier before you pay.

What if an item arrives defective or different?+

Hand it back to the courier before they leave and it is exchanged for a working one. If you find the problem after the courier has left, within 2 days of delivery, contact us and we will exchange it; the exchange delivery is paid by the customer.

How do I use the warranty?+

Keep the receipt, the box and the warranty sticker, and contact us. The warranty covers manufacturing faults for the brand's warranty period shown on the product page.

How do I track my order?+

Use the «Track order» page at the top of the site.